Sean Scott

Operational clarity for organizations that have outgrown their old delivery model and need smarter systems to scale.

See Pricing Let's Talk

seanmscott@hotmail.com  •  linkedin.com/in/seanmscott

The Short Version

Sean has spent 20+ years running IT operations and professional-services delivery. 15 years as CIO of an AMLAW 100 National law firm, CIO of a legal-tech software company, and today leading ServiceNow & Cloud Solutions delivery within CDW. He specializes in turning scattered, utilization and value-based delivery into disciplined, outcome-driven systems that protect margin and client satisfaction, including practical use of AI agents, bots, automation, and integrated control-tower models where they create measurable leverage.

What I Do

Leadership & Delivery

  • Fractional CIO leadership for organizations that need executive technology direction without a full-time hire
  • Delivery-operations advisory: staffing models, portfolio governance, risk management, and margin discipline for services organizations
  • Guiding the shift from time-and-materials, utilization-based delivery to value-based, capacity and outcome-based models

Technology & Automation

  • Translating business needs into actionable technology roadmaps, including pragmatic AI, automation, and system-integration opportunities
  • Designing agent, bot, app, and workflow automations that unify fragmented systems into a single operating view

Who I Help

  • Mid-market services organizations where delivery has outgrown ad hoc management
  • IT services firms, MSPs, and technology implementation partners tightening margin and utilization
  • Professional services organizations, legal, consulting, and beyond, modernizing how services are priced, delivered, and measured
  • Organizations exploring AI and automation as a practical way to improve visibility, decision-making, and delivery control

Proof Points

Law Firm CIO15 years as CIO, multi-million-dollar-budget law firm
Software CIO2 years as CIO of a software development organization spanning 6 countries
Cloud Services10 years as Sr. Director of a cloud services business focused on professional and managed services of AWS, Azure, and GCP (CDW)
Current RoleCurrently leads ServiceNow professional-services delivery (CDW)
Built, Not Just AdvisedBuilt AI agents, bots, macOS apps, and multi-system automations that consolidate work into a control-tower operating model

Engagement & Pricing

Three ways to work together, sized to fit real problems, not a generic hourly rate.

Advisory Blocks

$275/hrpre-paid, 5- or 10-hour blocks

Quick strategic input, a sounding board, or ad hoc problem-solving, with no ongoing commitment.

Best starting point

Delivery Operations Diagnostic

$6,000–$10,000flat fee, 3–4 weeks

A fixed engagement (~15–20 hrs) producing a delivery-model assessment, margin/utilization audit, or 90-day roadmap.

Fractional CIO / Head of Delivery Retainer

$6,000–$10,000per month

Ongoing embedded advisory, ~15–20 hrs/month, for one primary client; technology direction, delivery governance, and margin discipline.

How it works:
  • Advisory Blocks are paid in full before hours are used; unused hours roll over for 90 days.
  • Diagnostics are billed 50% to start and 50% on delivery of the final assessment or roadmap.
  • Retainers are billed monthly, in advance, and include one primary point of contact and a monthly working session.
  • First engagements are offered at a 15–20% founding-client rate in exchange for a testimonial and referral introductions.

Let's Talk

If you know an organization that is growing, changing, or under pressure to improve how work gets delivered, whether through better operations, stronger technology leadership, AI-enabled automation, clearer governance, improved margins, smarter staffing, or a shift to a new delivery model, I'd welcome an introduction.

Email Me Connect on LinkedIn

seanmscott@hotmail.com